Universal Orlando Resort, also known as Universal Orlando or simply Universal, is an American theme park and entertainment resort complex located in Orlando, Florida. Universal Parks & Resorts, a division of Comcast’s NBCUniversal, operates the resort.

HOW TO CHECK YOUR GIFT CARD BALANCE?

CHECK YOUR GIFT CARD BALANCE ONLINE:

You can not check your balance online at this time.

CHECK BALANCE AT STORES:

You can access Universal Orlando to get card balance services.

• Go to 6000 Universal Blvd, Orlando, FL 32819

CHECK BALANCE WITH CUSTOMER SERVICE:

Follow this method If you want to get customer service support for a balance check.

• Make a call on this number  (888)-322-1565 to dial customer support service online.
• You are required to carefully concentrate on customer support instructions.
• You have to choose a helpline extension for card balance.
• In the next step enter the card number and wait.
• You will be informed about your gift card balance.

WHERE CAN YOU USE MY GIFT CARD?

Universal Orlando Resort Gift Cards are not redeemable online at this time, you can only use this on Orlando Universal Studios.

HOW CAN YOU REPLACE A STOLEN OR LOST GIFT CARD?

For lost or stolen gift cards please contact their customer service.

WHAT YOU CAN DO IF YOU HAVE A GIFT CARD WITHOUT A PIN?

If you have a gift card without a PIN, you cannot use it online but you can use it at a store. You are unable to check the balance of your gift card without a PIN but you can operate it for a new card with a PIN at Orlando Universal Studio. 

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