How to Check Chapters and Indigo Gift Card Balance

Under the corporate name Indigo Books & Music Inc., Chapters and Indigo officially merge to form Canada’s largest book retailer. Chapters.indigo.ca, the Company’s website and online store, is launched.

HOW TO CHECK YOUR GIFT CARD BALANCE?

CHECK YOUR GIFT CARD BALANCE ONLINE:

To check your Chapters/Indigo Gift Card Balance online, here’s what you go to do:

Click on this link. This will take you to the Chapters/Indigo Gift Card Balance Checker.
Enter the Gift Card number and pin Code into the specified areas.
Click on the “Check Balance” button.
You can check the details of your gift card.

CHECK BALANCE AT STORES:

You can access Chapters/Indigo to get card balance services.

Use Store Locator in order to access the address of your nearby stores.
Enter your current location or Zip Code.
View the results and select the nearest store location to visit.

CHECK BALANCE WITH CUSTOMER SERVICE:

Follow this method If you want to get customer service support for a balance check.

Make a call on this number +1-833-463-4461 to dial customer support service online.
You are required to carefully concentrate on customer support instructions.
You have to choose a helpline extension for card balance.
In the next step enter the card number and wait.
You will be informed about your gift card balance.

WHERE CAN YOU USE MY GIFT CARD?

Use Indigo Gift Cards or e-Gift Cards to make purchases online or in-store at any of our Indigo, Chapters, or Coles locations, or at Kobo. Indigo Gift Cards purchased in Canada or from indigo.ca are not redeemable in the United States at Indigo Short Hills, NJ.

HOW CAN YOU REPLACE A STOLEN OR LOST GIFT CARD?

Indigo Gift Cards and e-Gift Cards are subject to terms a nd conditions, and cannot be recovered if lost or stolen.

WHAT YOU CAN DO IF YOU HAVE A GIFT CARD WITHOUT A PIN?

If you don’t have a PIN and want to use your Indigo Gift Card online, simply take it to any of our many retail locations and ask the cashier to transfer the balance from your current gift card to a new gift card, and you’ll get a new PIN.