Polished movie theater with first-run films, as well as reserved seating and matinée deals.

HOW TO CHECK YOUR GIFT CARD BALANCE?

CHECK YOUR GIFT CARD BALANCE ONLINE:

To check your Cinema Carousel Gift Card Balance online, here’s what you go to do:

• Click on this link. This will take you to the Cinema Carousel Gift Card Balance Checker.
• In the next step as you get access to the page, Scroll down to the bottom and click the check gift card balance button
• Enter the Gift Card number and pin Code into the specified areas.
• Click on the “Check Balance” button.
• You can check the details of your gift card.

CHECK BALANCE AT STORES:

You can access Cinema Carousel to get card balance services.

• Use Store Locator in order to access the address of your nearby stores.
• View the results and select the nearest cinema location to visit. 

CHECK BALANCE WITH CUSTOMER SERVICE:

Follow this method If you want to get customer service support for a balance check.

• Email their customer service at rewards@bystudioc.com.
• Or you can fill in this form.

WHERE CAN YOU USE MY GIFT CARD?

Carousel Cinema Gift Cards have no expiration date and can be used to purchase movie tickets and concessions at any Celebration Cinema.

HOW CAN YOU REPLACE A STOLEN OR LOST GIFT CARD?

Carousel Cinema is not responsible for gift cards that are lost or stolen.

WHAT YOU CAN DO IF YOU HAVE A GIFT CARD WITHOUT A PIN?

If you have a gift card without a PIN, you cannot use it online but you can use it at a store. You are unable to check the balance of your gift card without a PIN but you can operate it for a new card with a PIN at one of the Carousel Cinemas. 

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