Prezzee makes personalized eGifting simpler than ever!

Send any Prezzee eGift Card along with a personal video or voice message and a greeting card, and even personalize it with your own photo.

HOW TO CHECK YOUR GIFT CARD BALANCE?

CHECK YOUR GIFT CARD BALANCE ONLINE:

To check your Prezzee Gift Card Balance online, here’s what you go to do:

• If you have a Prezzee wallet. You can view your card balance by logging in to your wallet.

• If you don’t yet have a Prezzee wallet, go to the gift email you received, click on the gift link, and check the balance of your card/s there.

Please keep in mind:

While the Prezzee smart eGift card always displays your current balance, some retailer/brand cards necessitate a manual balance check on the retailer’s website.

CHECK BALANCE AT STORES:

You can access Prezzee to get card balance services.

• Use Store Locator in order to access the address of your nearby stores.
• View the results and select the nearest store location to visit. 

CHECK BALANCE WITH CUSTOMER SERVICE:

Follow this method If you want to get customer service support for a balance check.

• You can contact them at any time via email at help@prezzee.com, and we will respond as soon as possible. Alternatively, you can use their contact form.

WHERE CAN YOU USE MY GIFT CARD?

The Prezzee Smart eGift card can only be redeemed online for individual retailer gift cards. These individual retailer gift cards can be redeemed in-store or online, dependent on retailer terms and conditions.

HOW CAN YOU REPLACE A STOLEN OR LOST GIFT CARD?

If you have lost or misplaced your Gift Card and the balance has not been spent or changed from the original amount, please email us at help@prezzee.com and we will send you a replacement as long as they can confirm the balance is unused.

WHAT YOU CAN DO IF YOU HAVE A GIFT CARD WITHOUT A PIN?

If you have a gift card without a PIN, you can contact their customer service.

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