How to Check Toys R Us Gift Card Balance

Toys “R” Us is a toy, clothing, and baby product retailer in the United States owned by Tru Kids, Inc. (doing business as Tru Kids Brands) and others. The company was founded in 1957, and its first store opened in April 1948. Its headquarters are in Parsippany-Troy Hills, New Jersey, which is part of the New York metropolitan area.

HOW TO CHECK YOUR GIFT CARD BALANCE?

CHECK YOUR GIFT CARD BALANCE ONLINE:

To check your Toys R Us Gift Card Balance online, here’s what you go to do:

Click on this link. This will take you to the Toys R Us Customer Service
In the next step as you get access to the page, fill in the form with all your information.
Send a message that you want to check your Toys R Us gift card balance.

CHECK BALANCE AT STORES:

You can access Toys R Us to get card balance services.

Use Store Locator in order to access the address of your nearby stores.
You have to enter “Toys R Us Near Me” and press the button “Search”.
View the results and select the nearest store location to visit.

CHECK BALANCE WITH CUSTOMER SERVICE:

Follow this method If you want to get customer service support for a balance check.

Make a call on this number 1-800-869-7787 to dial customer support service online.
You are required to carefully concentrate on customer support instructions.
You have to choose a helpline extension for card balance.
In the next step enter the card number and wait.
You will be informed about your gift card balance.

WHERE CAN YOU USE MY GIFT CARD?

Toys R Us no longer accepts gift cards; here’s what you can do instead :

As of April 21, 2018, Toys R Us stores no longer accept gift cards. However, this does not imply that they are ineffective.
Stores like Michael’s and Kmart will offer discounts and credit for shoppers with Toys R Us gift cards.
At any Macy’s location
Bed Bath & Beyond

HOW CAN YOU REPLACE A STOLEN OR LOST GIFT CARD?

For lost or stolen gift cards please go to this link to report them.

WHAT YOU CAN DO IF YOU HAVE A GIFT CARD WITHOUT A PIN?

If you have a gift card without a PIN, you cannot use it online but you can use it at a store. You are unable to check the balance of your gift card without a PIN but you can operate it for a new card with a PIN at one of the stores that are affiliated with Toys R Us.